StackOverdrive provides a great alternative to managing a large infrastructure and operations team in your organization. Whether your team is under temporary pressure or you prefer to keep your engineering team focused on application development rather than operations, StackOverdrive’s Managed Infrastructure Support services can fill the breach.
StackOverdrive works with many clients, which lets us bring you the benefit of experience and monitoring developments across many infrastructures. There are two big categories of work we do in our proactive support:
We’re available as both a second string for dedicated operational teams, and we make a great support team for application development teams without dedicated operational specialists. Among the things we can do for you:
Unfortunately, things sometimes fail unpredictably. StackOverdrive is available to help when things go down, any time of day or night. We can fill in gaps in your support schedule, take the pressure off your team to provide 24×7 support, and be available as escalated support when your team needs a second opinion in a crisis. We work really well with teams who know the specifics of the infrastructure setup while we provide the experience dealing with the failure modes of the infrastructure you use.
We can provide first or second-line handling of issues as they come up and take the following steps to get things back on track: